Jens Ritter, CEO of Lufthansa Airlines, worked as an "additional crew member" to gain firsthand insight into the challenges flight attendants face during flight and to address passenger needs. Mr Ritter shared a LinkedIn post last week and said that he flew from Frankfurt, Germany, to Riyadh, Saudi Arabia, as a flight attendant. The aviation boss in his post wrote, "Sometimes, you need to change perspectives in order to gain new insights. This week, I accompanied our Lufthansa Airlines flight crew heading to Riyadh and Bahrain as 'additional crew member'. What a ride!" The 50-year-old pilot revealed that he never had the opportunity to work as part of the cabin crew. This was his first experience as a cabin crew. "I have been working for the Lufthansa Group for many years. But I have never had the opportunity to work as part of the cabin crew. And honestly, that was so interesting and also challenging," he wrote in his post. Mr Ritter said tha...
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